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F.A.Q.


  1. What's the benefit of using and editing PDF documents?
  2. Why is the PDF format an international document format standard?
  3. Is it possible to change and modify PDF files with Magic PDF?
  4. Can I install Magic PDF on more than one computer?
  5. Do you offer any guarantee on my purchase?
  6. How long is the software license valid for?
  7. Is there any recurring payment or bill?
  8. My pc crashed and I lost your software. Can I reinstall it a second time?
  9. What do i get after purchasing Magic PDF?
  10. I purchased Magic PDF but I have not received any Registration Key. What should i do?
  11. Is the download/installation long and complicated?
  12. What can I do if I have problems with the download or installation?
  13. Is my personal data secure during the registration process?

 


What's the benefit of using and editing PDF documents?

Since Adobe Systems introduced the PDF format in 1993 it has rapidly become the number one universal document format on the internet. PDF, a digital form used to represent electronic documents, allows users to exchange and view the documents easily and reliably, independent of the environments in which they are created, viewed and printed, while preserving their content and visual appearance. With the explosive growth of the Internet, PDF has become one of the most common formats for document exchange, widely used in all professional and personal contexts. The format enables:

  1. preservation of document fidelity independent of device or platform
  2. merging of content from diverse sources
  3. collaborative editing of documents using multiple platforms
  4. digital signatures for authenticity
  5. security and permissions to preserve control over content
  6. accessibility of content to those with disabilities
  7. extraction and reuse of content for use with other file formats, and
  8. gathering data and integrating it with business systems using PDF forms.

Major corporations, government agencies and educational institutions use PDF to streamline their operations by replacing paper documentation with electronic exchange. Already, over 2 000 PDF product developers use this standard for their products and billons of PDF files are in existence today.

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Why is the PDF format an international document format standard?

The Portable Document Format (PDF), undeniably one of the most commonly used formats for electronic documents, is now accessible as an ISO International Standard - ISO 32000-1. This move follows a decision by Adobe Systems Incorporated, original developer and copyright owner of the format, to relinquish control to ISO, who is now in charge of publishing the specifications for the current version (1.7) and for updating and developing future versions. Used for several billion of documents since the last 15 years, it was recognized by industries and governments around the world as an easy standard for electronic information exchange. For example, documents produced by Microsoft or Corel software require conversion in order to be read by any other program. In addition, after conversion, it does not maintain the information integrity of your files: reports, contracts, workflows, agreements, slideshows, spreadsheets, etc. To solve these issues, PDF files are created in a global standard format that can be accessed by any PDF reader software.

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Is it possible to change and modify PDF files with this software?

YES, PDF editing has never been so easy. With Magic PDF you can edit text modules, images, boxes, form fields, footers, headers, page layouts and much more. Magic PDF is the best alternative to Adobe Acrobat. On top of this, Magic PDF is the product with the most user friendly interface. Learning how to edit PDF documents takes literally five seconds.

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Can I install Magic PDF on more than one computer?

YES. In order to better respond to our customers' needs, we offer the possibility to buy a 1, 2, 3+ computer license (discounts for multi-license are applied). Each time you install the software on a machine, it will automatically memorize the physical unique identifier of that PC and one licence will be taken off your package.
Example: If you desire to install Magic PDF on 4 PCs, you should buy the "3+ PC License".

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Do you offer any guarantee on my purchase?

YES. All purchases benefit of our special 7 day guarantee. We guarantee both delivery and functioning of the software! Don't worry, if we fail to instantly deliver the download instructions to you or you experience any technical problem after purchase, just email us within 7 days in order to get a full refund.

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How long is the software license valid for?

FOREVER. This is a lifetime license! It goes with the life of the PC. Once you buy and install Magic PDF on a PC, it will be yours forever.

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Is there any recurring payment or bill?

NO, absolutely not. You only pay a one time fee . There are no monthly subscription fees and no recurring payments. This is not a monthly nor yearly membership. Once you buy the software you get a lifetime access to our PDF Editor and Converter software. Differently from many competitor products, no monthly billing or recurring charges apply to this offer.

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My pc crashed and I lost your software. Can I reinstall it a second time?

YES. With our Recovery Protection free option all you have to do is simply log in to your Member's Area and download the software again! Access to the Member's Area is unlimited and it will last forever.

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What do I get after purchasing Magic PDF?

After you place your order, we will give you immediate access to a webpage where you can download the software program on your PC. In this webpage you will also find your login credentials to the Member's Area. The software Registration Key required to activate the software features will be emailed to you only after your order is completed (that is, after we receive your payment). As soon as your payment is received, we will email you your software Registration Key. NOTE: depending on your credit card networks, credit card status, etc., the payment process may take from 5 minutes up to a few hours.

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I purchased Magic PDF but I have not received any Registration Key. What should i do?

Don't worry. Sometimes it happens that our activation emails get flagged as "spam" as they are automatically generated by our system after payment is received. If you don't get any email in your inbox, we invite you to check your spam folder. If you don't find any activation email in the spam folder as well, please wait for a few hours because it means your payment is still under review and / or in process. If after 6 hours you have not received any Registration Key yet, please contact your credit card company in order to verify your payment status (payment completed, pending, declined). If your Financial Institution confirms the payment went through successfully, please contact us immediately at support@magic-pdf.com to request a new software Registration Key.

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Is the download/installation long and complicated?

No, a standard cable internet connection will only take around 60 to 120 seconds to download a 20 MB application. Then, the installation only requires 1 minute and no PC reboot is necessary. The operation should take approximately 3 minutes, not more!

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What are the competitive advantages of Magic PDF?

It offers a very low acquisition cost and greater functionality for all kind of uses, whether professional or home consumers. Adobe created and defined the PDF standards, however, more than 1,900 vendors worldwide offer PDF-based software to create, read and modify files. Also, many users find that they need help and assistance when moving into PDF publishing. We offer a FREE AND UNLIMITED support 24/7 by email as well as a detailed user guide.

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What can I do if I have problems with the download or installation?

You will contact our 24/7 Customer Support Team for full-service assistance. We are here to help you with all of your technical service needs. You will be able to submit a support ticket, check-out your billing and find international support phone numbers.

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Is my personal data secure during the registration process?

ABSOLUTELY! Your personal information is not shared with any other third party. Confidentiality and privacy protection represent a top priority in our organization. The registration and billing procedure is made 100% secure by the best technology available for e-commerce transactions (SSL protocol security at 128 bit).

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If you desire to know more about our privacy and refund policy, please read also our policy page.

 

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